1. Introduction & Overview

Welcome to Sure Bet Predictions Today (Package ID: com.aisportstips.app), developed and published by AI Studio Lab ("we," "our," or "us"), represented by Simon Murimi Ngigi.

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy governs your use of the Sure Bet Predictions Today mobile application and our official web portal (https://ai-sports-tips.web.app). It describes what information we collect, why we collect it, how it is processed and secured, and how you can exercise full control over your data.

2. Information We Collect

We only collect data that is strictly necessary to provide and improve our sports predictions, ensure security, and deliver stable app performance.

A. Automatically Collected Technical Data

• Device Identifiers & Information: Device model, operating system version, screen resolution, unique device identifiers (such as Android Advertising ID or Firebase Installation ID), and mobile network operator.
• Usage & Telemetry: Features accessed, prediction categories viewed, session duration, and user interaction metrics.
• Crash & Performance Diagnostics: Crash logs, stack traces, and system performance metrics collected anonymously via Firebase Crashlytics to diagnose and fix app stability issues.

B. Information You Voluntarily Provide

• Customer Support Communications: Your email address, name, and message contents when you contact us via support@sportiq24.com or our web contact form.
• Account & Data Deletion Requests: Your registered email and device reference when requesting account/data removal through our dedicated deletion portal.

3. How We Use Your Information

We use the collected information for the following legitimate purposes:

• Delivering AI Sports Analysis: To generate and display algorithmic match predictions, probabilities, and sports insights.
• App Optimization & Maintenance: To monitor crash rates, debug software errors, and optimize app performance across different Android devices.
• Customer Service: To provide direct support, answer technical questions, and process user rights requests.
• Security & Abuse Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized API access, or violations of our Terms of Use.
• Legal Compliance: To comply with applicable laws, regulations, and Google Play Developer Program Policies.

4. Artificial Intelligence & Prediction Disclaimer

Sure Bet Predictions Today utilizes proprietary statistical models and artificial intelligence algorithms to evaluate historical soccer and sports data, team form, and match statistics.

• Informational & Entertainment Use Only: All predictions, statistical scores, win probabilities, and recommendations provided by our app are strictly for informational, educational, and entertainment purposes.
• No Financial or Gambling Services: We do not operate a sportsbook, provide gambling facilities, accept wagers, or guarantee betting outcomes. We do not provide financial advice.
• Privacy in AI: Personal user data is never used to train public machine learning models, nor is your private identity disclosed to third-party AI systems.

5. Third-Party Services & SDK Disclosures

In accordance with Google Play's User Data policy, we disclose that Sure Bet Predictions Today integrates reputable, industry-standard third-party SDKs:

• Google Play Services: Used to maintain core device compatibility, authentication, and secure updates. (Google Privacy Policy)
• Google Firebase (Firebase Analytics & Crashlytics): Used to monitor application performance, track aggregate usage patterns (Measurement ID: G-T8CTDYFRXR), and analyze crash reports to maintain stability. (Firebase Privacy Policy)

We do NOT sell, rent, or trade your personal information to any third parties for advertising or commercial monetization.

6. Data Retention & Account Deletion Policy

We retain technical telemetry and crash diagnostic logs only for as long as necessary to fulfill the analytical purposes outlined in this policy, typically up to 90 days. User inquiries are retained until resolved.

You have the complete right to request the permanent deletion of your data at any time. We provide an accessible, dedicated online page for data deletion in full compliance with Google Play requirements:

Go to Data Deletion Request Page

Alternatively, you can email us directly at support@sportiq24.com with the subject "Data Deletion Request". All verified deletion requests are permanently fulfilled within 7 business days.

7. Children's Privacy (COPPA Compliance)

Sure Bet Predictions Today is not directed toward children under the age of 13 (or under 16 in certain jurisdictions), and our content is intended for sports enthusiasts who have reached the age of majority. We do not knowingly solicit or collect personal information from children. If you believe that a minor has provided us with personal information, please contact us immediately at support@sportiq24.com so we can promptly delete it.

8. Data Security

We implement robust administrative, technical, and physical security measures to safeguard data against unauthorized access, loss, alteration, or disclosure. All communication between our mobile application and backend services is encrypted using Transport Layer Security (TLS/HTTPS).

9. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or policy changes. The updated version will be indicated by the "Effective Date & Last Updated" date at the top of this page. We encourage you to review this page periodically.

10. Developer Contact Details

If you have any questions, feedback, or privacy-related requests, please contact our team directly:

• Developer: AI Studio Lab
• Lead Developer / Owner: Simon Murimi Ngigi
• Support Email: support@sportiq24.com
• Direct Developer Email: simon@sportiq24.com
• Phone Number: +254717491442
• Physical Address: Lamu West - District/County, 80503, Mpeketoni Division, Mkunumbi Sub location 80503 Lamu Kenya
• Official Website: https://ai-sports-tips.web.app